Dear Customer, We know your value, time, and importance of data transactions since 1998. To expedite our customer care service, we are introducing a quick and traceable customer service app that allows users to get access quickly to the information they need through self-service. Customers can also send a support request, create a support ticket & can also know their current status via mobile app or web portal. This support ticket is an efficient, individualized way to connect with support agents and get their issues ironed out. Users can explain their entire problem, then add more details as the case continues.